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Townsville QLD 4810 map
Hours 8:00 am to 5:00pm
Monday to Friday
Ph: 07 4775 4433
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Orthodontic breakages occur occasionally and, although they may be a little upsetting for the patient and parents, they are usually fairly simple to treat.
For any breakages, please contact the Practice on 07 4775 4433 and the Receptionist will be able to advise if we can leave it until the next scheduled visit or alternatively, organise the patient to come in and have the breakage seen to.
Orthodontic Discomforts
The following orthodontic discomforts and their treatments are listed in the order of the least severe to the most severe. Only the most severe emergencies will require immediate attention by an orthodontist or medical doctor. The majority of these are easily treated with a follow-up by the patient's orthodontist.
Food Caught Between Teeth
This is not an emergency, but can be a little uncomfortable or embarrassing for the patient. It is easily fixed with a piece of dental floss or use an interproximal brush or toothpick to dislodge food caught between teeth and braces.
Lost Wire or Ligature
This is not an emergency. With some braces, tiny rubber bands or small, fine wires, known as ligatures, hold the wire to the bracket. If a rubber or wire ligature is lost, notify the Practice and we will advise whether the patient should be seen now or at their next scheduled visit.
Ligatures Come Off
This is not an emergency. With some braces, if a rubber ligature should come off, you may be able to put it back in place using sterile tweezers. If a wire ligature comes loose, simply remove it with sterile tweezers. If the wire ligature is sticking out into the lip but is not loose, it may be bent back down to eliminate the irritation.
Discomfort
It is normal for a patient to have discomfort for a day or two after braces or retainers are adjusted. But it can make eating uncomfortable. Reassure the patient that the discomfort is both normal and temporary. Encourage soft foods. Have the patient rinse the mouth with warm salt water. If the patient is allowed to have over-the-counter pain relievers, these may be effective.
Mouth Ulcers
Some patients are susceptible to episodes of mouth ulcers. While braces do not cause them, they may be precipitated or exacerbated by an irritation from braces. One or several areas of ulceration of the cheeks, lips or tongue may appear. This is not an emergency, but may be very uncomfortable for the patient. Prompt relief may be achieved by applying a small amount of topical anaesthetic (such as Orabase or Ora-Gel) directly to the ulcerated surface using a cotton swab. Instruct the patient to reapply as needed.
Irritation of Lips or Cheeks
Sometimes new braces can be irritating to the mouth, especially when the patient is eating. A small amount of non-medicinal relief wax makes an excellent buffer between metal and mouth. Simply pinch off a small piece and roll it into a ball the size of a small pea. Flatten the ball and place it completely over the area of the braces causing irritation. The patient may then eat lunch more comfortably. Let the patient know that if the wax is accidentally ingested it is not a problem. The wax is harmless.
Protruding Wire
Occasionally the end of a wire will work itself out of place and irritate the patient’s mouth. Use a suitable implement to push the wire so that it is flat against the tooth. If the wire cannot be moved into a comfortable position, cover it with relief wax (See Irritation of Cheeks or Lips above for instructions on applying relief wax.). If you are unable to alleviate the problem, contact the Practice and we will be able to organise an appointment to have it resolved.
Loose Brackets, Wires or Bands
If the braces have come loose in any way, the Practice should be notified and we will be able to advise whether the patient should be seen now or at their next scheduled visit.



